1. Eligibility for Refunds
We offer refunds only under the following conditions:
- The course was not accessed or used.
- A technical issue on our side prevented access.
- The refund request is made within *7 days* of purchase.
2. Non-Refundable Cases
Refunds will not be issued if:
- You have accessed or completed a significant portion of the course.
- The refund request is made after 7 days.
- Dissatisfaction based on personal preferences.
3. How to Request a Refund
Send an email to support@lydensons.com with your:
- Full name
- Email used during registration
- Course name
- Reason for refund
4. Refund Processing
If approved, refunds will be processed within *7–10 business days* to the original payment method.
5. Course Cancellations
If a course is cancelled by us, you will receive a full refund or be offered an alternative course.
6. Contact Us
Questions? Email: support@lydenson.com